FAQ

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Product:
WinOLS

Topic:
Internet-Functions

Question:
If I try to update my WinOLS I get the message: "Couldn't establish a secure connection" or error code 12057. What can I do?

Answer:
WinOLS-Updates are done over a so-called "secured connection".

For this a certficication is installed on the EVC webserver which identifies EVC as EVC. This certificate was issued by the compary RapidSSL, which is authorized by a certificate from GeoTrust. This certificate was issued by a company authorized by Microsoft.

To find out, if a certificate is valid, this chain must be followed back to the root.

Furthermore these certificates have a limited period of validity. So they must be updated. Unfortunately thise chain is not up to date any more on your computer.

Please do a so-called "root certificate update":

Root certificate update