
Am Pfauenzehnt 11a	Telefon +49(2064)4163-0	Internet www.evc.de
D-46539 Dinslaken	Telefax +49(2064)4163-33	e-mail
	Our office is closed (Fr, 19:27 CET)

» Customer Login

Deutsch

Italiano

FAQ

(Back to overview)

Product:
WinOLS

Topic:
Internet-Functions

Question:
If I try to update my WinOLS I get the message: "Couldn't establish a secure connection" or error code 12057. What can I do?

Answer:
WinOLS-Updates are done over a so-called "secured connection".

Therefore a certificate is installed on the EVC web server, which identifies EVC as EVC. This certificate was issued by a company (Geotrust), which has a certificate again. This certificate was issued by a company accepted by Microsoft.

To find out, if a certificate is valid, this chain must be followed back to the root.

Furthermore these certificates have a limited period of validity. So they must be updated. Unfortunately thise chain is not up to date any more on your computer.

Please do a so-called "root certificate update":

Root certificate update